Job #1789 | Support help desk in Tampa FL.

Project Location Information Primary Project Location Information Street Address: 3405 W DR MARTIN LUTHER KING City: TAMPA State: FL ZIP: 33607 Country: USA - UNITED STATES Floor: 4th floor Room No.: Other Other Room No.: 4016 Occupancy Status: Full Time Occupant Alternate 1 Project Location Information Street Address: City: State: ZIP: Country: Floor: Room No.: Other Room No.: Occupancy Status: Alternate 2 Project Location Information Street Address: City: State: ZIP: Country: Floor: Room No.: Other Room No.: Occupancy Status:

Project Information Job Category: Information Technology Job Title: Contractor Project, Time and Materials No Pass Through: N/A Resume Submittal Deadline: 06/29/2009 Start Date: 07/15/2009 End Date: 07/15/2010 Daily Start Time: 8:00 AM Daily End Time: 4:30 PM Contract to Hire: No Number of Positions: 1 Occupational Temporary position (CWA/IBEW): No Will you conduct a phone interview? Yes Must Wear Pager/Cell: No Dress Code: Business Casual Job Description: (What will the contractor do on that project?) Assist in providing dedicated support to AT&Ts largest customer. Support includes but not limited to: new business / rates implementation, receive and review invoice data from various sources, review and implementation of custom billing solutions, agility and innovation to produce timely and accurate invoicing. collections and disputes support to include root cause analysis and proactive approach to correction of billing errors

Skills Inventory Skill Experience Need 1) Micro Soft Excel Expert Required 2) analytical skills Intermediate Required 3) Micro Soft Access Expert Required 4) knowledge of collections Entry Level Required 5) Billing fundamentals Entry Level Required 6) help desk skills Intermediate Required 7)

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