Job #1815 | Network Support in ASHBURN VA

Project Location Information
Primary Project Location Information
Street Address: 21571 BEAUMEADE CIR
City: ASHBURN
State: VA
ZIP: 20147
Country: USA - UNITED STATES
Floor: 1ST FLOOR
Room No.: Other
Other Room No.: N/A
Occupancy Status: Full Time Occupant



Project Information
Job Category: Telecom / Network Technician
Job Title: Network Services/Support
Project, Time and Materials No
Pass Through: N/A
Resume Submittal Deadline: 06/19/2009
Start Date: 07/06/2009
End Date: 09/29/2009
Daily Start Time: 12:00 AM
Daily End Time: 12:00 PM
Contract to Hire: No
Number of Positions: 1


*******LOCAL CANDIDATES ONLY********
Temporary position for a Hosting Data Center Operations Technician supporting AT%T Managed and Client Managed hardware and software installation, maintenance, upgrades, and network connectivity.

Job Description:
(What will the contractor do on that project?)
This is a 7 X 24 location.

THE CANDIDATE MUST WORK ALL SHIFTS DURING TRAINING.The permanent shift could change based on needs of the business.

WEEKENDS & HOLIDAY WORK IS REQUIRED (shifts will rotate). There is a high possibility of this position being extended to a full 24 month position.

* Installations of PC and Unix hardware and related equipment
* Windows 2003 and prior version servers and levels of Sun Solaris and Linux installations based on reference systems supplied by AT&T Systems Developement Group
* Review supporting documentation for the operation and installation of heardware related equipment
* Respond to calls and trouble tickets from Network Operations Center for hardware, software, network assistance and prolem resolution
* Maintain and troubleshoot a wide range of client problems in addition to repairing servers and peripheral equipment, i.e., web systems and DNS, mail, and news servers
* Implement systems and software upgrades of OS and configuration changes for users
* Install all cables, connections and cross-connects to data center network and customer equipment
* Maintain a knowledge of building infrastructure (UPS, generators, HVAC, electrical components, security, and surveillance systems, and other facilities maintanance), front/backend connectivity
* Ensure that DMOQs are met relative SLAs
* Install hardware and software as defined in AT&T Hosting Service Guide
* Support client on-site needs
* Respond to service support within 5 minutes
* Respond to sercice delivery in less than 2 hours
* The work environment is a 24x7 operation where shift work and duty on weekend and holidays is required
* Stay current on changing computer and network technologies
* Installations and build out of cages, cabinets and ladder racking
* Excellent verbal and written communication skills
* Strong knowledge of network cabling infrastructure including common internal wiring techniques (EIA568A/B)
* Thorough understanding od how to organize and "dress" cables and wires includes labeling
* Computer System Maintenance/Diagnostics and Repair
* Computer Operations
* Testing and Certifications of cabling infrastructure, software images, networking
* Trouble Analysis
* Networking Protocols (OSI model)including telecom, Ethernet
* Support client, vendors access and egress per AT&T Security Policies
* Manage supplies, materials per AT&T Policy



Skills Inventory
Skill Experience Need
1) Server Hardware installation Expert Required
2) Server Hardware troubleshooting Expert Required
3) Networking Protocols (OSI Model) Expert Required
4) network cabeling, labeling and troubleshooting Expert Required
5) telco circuit testing Intermediate Desired
6) Outstanding Communication skills Expert Required
7) Customer Service skills Expert Required
8) Solaris/Linux OS Intermediate Required
9) Mircosoft OS Expert Required



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